Crystal Reports Training and Consultancy from Software Solutions

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Make changes in the Design Tab only, only use Preview Tab to preview.
Remember to 'save without data' after you have finished developing the report.
OK buttons are often in the bottom left corner; don't just close windows.
When dragging and dropping objects, the top left hand corner is the active part.
If a report doesn't present the expected information, try the "refresh" button.
You may need to scroll pick lists to find the field you want. Only the fields actually on the report will appear at the top of the list.
Right clicking (i.e. using the secondary mouse button) will often give you the feature you want.
Change Grouping settings by right clicking in the grey area of the appropriate Group and choose "Change Group".
Use formulas after optimising Grouping and Totalling/Summarising.
Use a formula only after exploring whether a Running Total can achieve the same purpose.
Make use of the Help available such as "Example Formulas".
Use the "Undo" button to unravel problems; it's often quicker than other methods.
In File/Options, set your preferred options for all future reports.
Keep formulas simple and add comments (using //) to aid debugging later.
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